We have lots of material to draw from talking about how we work with integration between operations and software development.
This talk will be around a narrative about how we have grown as a company and how our challenges has changed as the number of users has grown and the technical complexity of the service has increased.
We have learned lots of stuff about how we communicate efficiently and handle short term issues that arise in the production environment as well as how we do medium to long term planning in cooperation between the operations team and development teams.
Moving forward with new development at a fast pace while at the same time maintaining a high quality of service is a balancing act that requires communication and thinking hard about how the organization is set up.
We think that it would be possible to squeeze in one or two real world case studies about more or less catastrophic failures that we've had to deal with and how those experiences has shaped our processes.
High level outline:
Proposer: Mattias Jansson, Noa Resare