Ken Mugrage

Title: The answer to the “where do we start” question


Where do we start? This is by far the question I’m asked the most when talking to people about implementing continuous delivery. Unlike other types of long journeys, the answer is rarely “at the beginning”.

One of the best ways to determine the best place to start is to figure out where you’re wasting the most resources, and one of the best ways to do that is to create a value stream map.

We’ll go over what a value stream map is, how you can create one, and how it can help you answer some important questions about your business. Questions like “where do we start?”.


Ken Mugrage

Ken Mugrage


Ken Mugrage has 25 years of experience in the IT industry, spending the last 7 at ThoughtWorks. During his entire career, Ken has focused on using technology to increase business effectiveness, as opposed to using the ‘latest cool thing’. Ken has been focused on Continuous Delivery and DevOps for most of the past decade, working with organizations all over the world, ranging from startups to Fortune 50 companies. He now uses this experience to teach others how to get better at building, testing and deploying software.