Nicole Forsgren

Sciencing the Crap Out of DevOps

For years we all worked under the (incorrect) assumption that going faster meant breaking things. After several years of science-ing, Nicole has identified the key elements that enable not just higher throughput but also higher stability and quality, lower cost, and happier teams. Discover how continuous delivery and lean management practices produce higher IT performance (and indeed what we might mean by IT performance), along with how to measure culture and its impact on IT and organizational culture.

Find out how we actually ensure our results are reliable and meaningful. Learn the patterns and practices used by high performing organizations to outcompete their peers.



Nicole Forsgren

Nicole Forsgren


I am an IT impacts expert who shows leaders and tech professionals how to unlock the potential of technology change. Best known for my work with tech professionals and as the lead investigator on the Puppet Labs State of DevOps study, I am a consultant, expert, and researcher in DevOps, IT adoption and impacts, and knowledge management. I am the Director of Organizational Performance and Analytics at Chef. You can read more about it here, and about what Gartner says about my move from academia here. I am also an Academic Partner at Clemson University. In a previous life, I was a professor, sysadmin, and hardware performance analyst. I hold a PhD in Management Information Systems and a Masters in Accounting. I have been awarded public and private research grants (funders include NASA and the NSF), and my work has been featured in various media outlets, including the Wall Street Journal, Forbes, ComputerWorld, and InfoWeek. I have been named a Top 100 Leader and renowned expert in DevOps, and a Top 20 Most Influential Women in DevOps by TechBeacon.