Failure as Success: The Mindset, the Methods, and the Landmines

What do Internet operational incidents have to do with aircraft carriers and chemical plants?

That’s just one of the things we’ll explore, as we look at what the past four decades of safety science can teach us about reframing failure in our software systems into success.



J. Paul Reed


J. Paul Reed has over fifteen years experience in the trenches as a build/release engineer, working with such storied companies as VMware, Mozilla, Postbox, Symantec, and Salesforce.

In 2012, he founded Release Engineering Approaches, a consultancy incorporating a host of tools and techniques to help organizations “Simply Ship. Every time.”

He speaks internationally on release engineering, DevOps, operational complexity, and human factors and is currently a Masters of Science candidate in Human Factors & Systems Safety at Lund University.

He is also the founding host of The Ship Show, a twice-monthly podcast tackling topics related to build engineering, DevOps, and release management.