Creating a DevOps culture and implementing the technical bits like Continuous Delivery often require disruptive organizational change, and almost always require executive support.
How can you convince jaded people who have heard this all before? How do you help people who just want to “do their jobs” embrace the risk of change?
Ken Mugrage is a technology evangelist for ThoughtWorks, focused on providing education on DevOps and continuous delivery.
He began his IT career in the early 1990s as a system administrator for Seattle’s first Internet service provider. Ken went on to form his own web development company in 1994, creating some of the first data-driven websites anywhere. During the next twenty years he held almost every position in a software development organization—from developer to director of a global engineering team. Using his experience Ken has consulted with top companies on applying the right technical solutions to business problems.