DevOps teams bring together specialists from disciplines with different views on what is most important which forms the basis for groupthink. All closely-knit teams are susceptible to groupthink, a cultural attitude that implicitly rewards members whose striving for unanimity override their motivation to appraise alternative courses of action. DevOps team members from different specialties may often defer to the expert in a particular realm to solve individual problems.
This presentation examines groupthink within devops teams. It draws upon the research of Irving Janus, Daniel Kaheman and Carol Dweck to look at how biases and mindsets contribute to groupthink, and why groupthink leads to poor decision-making. You will learn how groupthink can prevent the DevOps team from achieving its goals of agility and quick corrective action and you will learn to use a combination of defined process and prescriptive actions, as individuals and as a team both internally and externally.
Gerie Owen is a Test Architect, Certified Scrum Master, Conference Presenter and Author on Testing and Test management topics. She is currently a Software Test Manager at Qualitest Group where she represents the test team onsite and manages the development of an automated regression test suite. She has implemented the offshore model, developed and trained new teams. Gerie manages large, complex projects involving multiple applications, coordinates test teams across multiple time zones and delivers high quality projects on time and within budget. She enjoys mentoring new QA Leads and brings a cohesive team approach to testing. Gerie is the author of many articles on testing and is currently writing a series on the Brave New Worlds of testing. Gerie chooses her presentation topics based on her testing and test management experiences, what she has learned from them and what she would like to learn to improve them. Gerie can be reached through her website, her blog, Testing in the Trenches, or Twitter.