Jon Hall

Jon Hall has worked in the IT service industry for 20 years, with many years in the field consulting on major implementation projects at blue-chip companies. He currently works as a Principal Product Manager for BMC Remedy, where he is a passionate advocate for user-experience-led design thinking. He is also a firm DevOps advocate, who is focused on the alignment of enterprise-scale customer service with the new era of software development and innovation. He lives in Deal, Kent