Scrutinizing the Scrutiny

Common approaches to post-incident reviews are often short-sighted in their focus and rarely bring about any real improvements to our overall systems.

This talk will provide insight in to new ways teams are analyzing incidents in retrospect in order to continuously improve system uptime.



Jason Hand


Named “DevOps Evangelist of the Year” by in 2016. Author of two books on the subject of Chatops and a forthcoming O’reilly book on Post-Incident Reviews as well as a regular contributor of articles to,, and many other online publications, Jason serves as a DevOps Champion and advisor at VictorOps as well as the growing worldwide community of IT professionals including Colorado’s front range where he helps to organize DevOpsDays Rockies and the monthly DevOps meetups in Denver. Co-host of “The Community Pulse” a podcast on building community within tech, Jason is dedicated to the latest trends in technology, sharing the lessons learned, and helping people continuously improve.