Jeff Sussna is an internationally recognized digital transformation coach and design thinking practitioner. He specializes in helping digital businesses find creative, practical solutions to complex technical and organizational challenges. His career spans thirty years of building systems and leading organizations across the entire product development and operations spectrum. Through Ingineering.IT, his Minneapolis-based consulting practice, he provides coaching and workshops for leading companies such as United HealthCare, CenturyLink, Thomson Reuters, Best Buy, Cisco, and Allianz.
Jeff is a highly respected teacher, writer, and speaker on the intersection of Agile, DevOps, and Design Thinking. His keynote talks and workshops are in high demand at design and IT conferences throughout the U.S. and Europe. He is especially known for introducing the global DevOps community to the importance of empathy, and is the author of Designing Delivery: Rethinking IT In the Digital Service Economy.