When embarking on a journey of transformation, you want to measure your current status and subsequent progress while keeping tabs on factors that drive improvement in technology performance. Nicole Forsgren explains the importance of knowing how (and what) to measure—ensuring you catch successes and failures when they first show up, not just when they’re epic.
Dr Nicole Forsgren is an IT impacts expert who is best known for her work with tech professionals and as the lead investigator on the largest DevOps studies to date. She is a consultant, expert, and researcher in knowledge management, IT adoption and impacts, and DevOps. In a previous life, she was a professor, sysadmin, and hardware performance analyst. She has been awarded public and private research grants (funders include NASA and the NSF), and her work has been featured in various media outlets and several peer-reviewed journals and conferences. She holds a PhD in Management Information Systems and a Masters in Accounting. Dr. Forsgren is the CEO and chief scientist at DevOps Research and Assessment (DORA).