All metrics should be actionable, if a metric isn’t actionable why bother capturing it. Organizations today are measuring hundreds or thousands of metrics, but what do these metrics tell us. Each team within an organization tracks different metrics and measures success differently. But how do all these metrics relate to the overall success of the business. Learn how to ensure your metric passes the “so what” test and contributes to the success of the business not just individual teams.
Dawn Parzych (@dparzych) is the Director of Product and Solution Marketing at Catchpoint. Dawn enjoys researching, writing and speaking about trends related to application performance, user perception and how they impact the digital experience. She has spent over 15 years working in the application performance space in a wide variety of roles at Instart Logic, F5 Networks and Gomez.