In this time of social media-driven news cycles, products’ dependency on third-party services, and cutely-named vulnerabilities, you cannot help but be drawn into the downward spiral of Other People’s Outages. In this 5 minute talk, we’ll explore this professional Schadenfreude and talk about ways to educate and empathize with ourselves, our peers, and an increasingly technologically dependant public.
Jason has spent the last 13 years working in a cross section of fields within technology, from high frequency finance to an OpenStack-based private cloud startup. He loves automation, scalability, and systems architecture. He believes that DevOps is transformative and iterative, thinks everything is better with more empathy, and that the job of a modern Ops team is to provide the tooling and foundational platform for the company to innovate on.