Who Broke Prod? Growing a Culture of Blameless Failure


In a world where we can deploy software and infrastructure changes within seconds, it’s reasonably easy to break stuff. When the inevitable bad stuff happens, humans tend to look for someone to blame. Research has shown that the most productive teams are those who don’t have to fear blame. On high-performing teams, people feel safe taking risks, making mistakes, and learning from them – so how do you build an environment where it’s OK to fail? In this talk we’ll explore the factors that contribute to psychological safety on a delivery team. We’ll look at some of the steps that leaders and team members can take to foster a culture of blameless failure that encourages innovation and collaboration. We’ll look at soft-skills, CI/CD practices, retrospective processes and tooling that can help you to build a culture of trust and ownership within your own team.

Speaker

emma-button

Emma Button

 
Emma is an agile software delivery specialist with 15 years’ experience building and deploying enterprise software. In recent years, Emma has specialised in the cultural, technology and process ...